Mobile Terms of Service

AG Grace. Inc
 
The AG Grace. Inc mobile message service (the “Service”) is operated by AG Grace. Inc (“AG Grace. Inc”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to AG Grace. Inc’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of AG Grace. Inc through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). 

Information We Collect

We may collect personal information that you provide to us directly, including your name, email address, phone number, and other contact details when you register for our services, sign up for training, request information, or communicate with us.

How We Use Phone Numbers

We collect phone numbers to:

  • Communicate with you regarding services, training, or products you have requested.
  • Send important updates, reminders, or confirmations related to your account or services.
  • Provide customer support and respond to inquiries.
  • Share promotional messages or offers (only if you have opted in to receive marketing communications).

Who We Share Phone Numbers With

We respect your privacy and do not sell or rent your phone number to third parties. We may share phone numbers only with:

  • Service providers and vendors who assist us with communication, customer support, or delivering our services.
  • Legal and regulatory authorities, if required by law, to protect our rights, or in response to valid legal processes.

Your Choices

  • You may opt out of receiving promotional text messages or marketing calls at any time by following the unsubscribe instructions provided in the message or by contacting us directly.
  • Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or services.

SMS abandoned cart

AG Grace. Inc’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS

Third-party data sharing

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

By consenting to AG Grace. Inc’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of AG Grace. Inc through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
 
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with AG Grace. Inc. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
 
You may opt-out of the Service at any time. Text the single keyword command STOP to +18447794379 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other AG Grace. Inc mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18447794379 or email support@aggrace.com.
 
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
 
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
 
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.240-315-6828
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